Support & FAQ.

Does it really sound like me?

It learns from how you actually write — your phrasing, your set/rep cadence, the cues you reach for. The first program is a starting point; it adapts as you edit.

What about athletes with quirks — meet preps, injuries, in-season volume cuts?

All of that is in scope. You tell it the constraint in plain English and it rebuilds the affected weeks; the rest of the block stays.

What does the athlete actually see?

A clean app on their phone with today's session, the weights to use, fast logging, and messages tied to you — so you're not answering “what's my weight today?” at 7am. It runs in the browser today; native apps are on the way.

How do I get access?

Deload is in private beta. Join the waitlist and answer a short questionnaire, and we'll invite coaches in small groups. Beta coaches use Deload free while the beta runs, and at launch they get the Founders Rate — the Solo plan at $99/mo instead of $149 — plus 25% off one future upgrade.

Can I move my roster over from another tool?

Yes. Import the programs you already have from Excel, Word or PDF, and invite your athletes by email. Hands-on migration help from Arketa, Jane, Mindbody and other tools is coming with Deload Foundations.

Still stuck? Contact us — we read everything.